Contact us

Questions? We pick up.

Planning a trip, changing a booking or stuck on the road? Call, write or drop by. A real person from our team will get back to you, usually within an hour.

Call Now Send a Message
  • Replies within 1 hour
  • 24/7 roadside help
An OpenRoute support agent on a call at the help desk
Support statusOnline now
Customer rating4.9 / 5
Get in touch

Pick the way that suits you

Four quick ways to reach us. All of them reach a real person.

  • Call us

    Fastest for urgent changes and
    bookings.

  • Email us

    Best for documents and detailed questions.

  • Visit us

    Drop in to see the cars and meet
    the team.

    • Address: 221 Highway Avenue, Austin, TX 78701, United States
    • Map: View location

  • Roadside help

    On the road and need a hand? We are awake.

Send a message

Tell us how we can help

Fill in the form and we will reply by email or phone, whichever you prefer.

Two OpenRoute team members reviewing a booking together
  • Booking changes and cancellations
  • Corporate and long-term rentals
  • Feedback, claims and partnerships
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Find us

Visit our head office

Walk in, see the cars and collect your keys in person.

Get Directions
Skip the wait

Already know where you are headed?

Choose your car, set your dates and book in minutes. We will be here if you need us on the way.

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